Throughout the day, I get a lot of emails. And inevitably there is at least one that makes me want to call my mother. Because whenever I want to complain about anything, I call my mom and rant and rave, then take a deep breath and ask, “So how was your day?” It’s because I live alone so there’s no one to go home and vent to, so I call my mom instead. Like everyone, I just want to complain and get it off my chest and move on.
Today, I got an email with a question with absolutely no context at all. I know that this person was looking at a page on my site, had a question about it, and wrote me an email. But they didn’t tell me what page they were looking at. They didn’t even say what organization they were with (although I could figure it out from their email). So even though I really had no idea what they were talking about, I attempted to answer their question. I provided them with lots of links that might help them find whatever it is they were looking for, and directed them to some other people that might be able to help them. I was very nice, even though I was annoyed.
I’m so happy I’m taking a long weekend, even though it meant cramming in some extra hours this week. But I think I got everything done on my list.


